Summary. raybet collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We are bound by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, overseen by the National Privacy Commission. By registering an account on raybet, you acknowledge that you have read and understood this Privacy Policy.
1 About This Privacy Policy
This Privacy Policy ("Policy") describes how raybet ("we," "us," "our," or the "Operator") collects, uses, discloses, stores, and protects personal information belonging to individuals ("you," "your," or the "Data Subject") who access and use the raybet platform available at raybet.cam, including all associated mobile interfaces, subdomains, and related services (collectively, the "Platform").
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects raybet's obligations under PAGCOR's data handling and player protection requirements.
This Policy forms part of raybet's Terms & Conditions. Capitalized terms not defined here carry the meaning assigned to them in the Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions with respect to data privacy matters, this Policy shall prevail.
By accessing the Platform, creating an account, or submitting any personal information to raybet, you confirm that you have read and understood this Policy and that you consent to the processing of your personal data as described herein, to the extent that consent is the applicable legal basis for such processing.
2 Data Controller Details
raybet is the personal information controller ("PIC") in respect of all personal data processed through the Platform. As the PIC, raybet determines the purposes and means of processing your personal information and is responsible for ensuring that such processing complies with the Data Privacy Act and this Policy.
raybet has appointed a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act and its Implementing Rules. The DPO is responsible for overseeing data protection strategy, ensuring compliance, and acting as the first point of contact for data subject requests and NPC inquiries.
To reach the raybet DPO, please send a written request by email to with the subject line "Data Privacy — DPO Request". We will acknowledge receipt of your request within three (3) business days and respond within fifteen (15) business days, or within the timeframe prescribed by applicable NPC guidelines where longer.
3 Personal Data We Collect
raybet collects personal data through several channels: directly from you when you register an account or contact support; automatically through your use of the Platform; and from third parties as part of our compliance and verification processes.
3.1 Data You Provide Directly
- Registration data: Full legal name, date of birth, email address, mobile number, residential address, and chosen username;
- Identity verification (KYC) documents: Copies of government-issued IDs (passport, national ID, driver's license, SSS/GSIS card, PRC ID), proof of address, and payment method ownership documents;
- Financial data: GCash account number, Maya account details, bank account information (BPI, BDO, Metrobank), and cryptocurrency wallet addresses — used solely for processing deposits and withdrawals;
- Communications data: Messages, emails, and chat transcripts you exchange with raybet's customer support team;
- Responsible gaming data: Deposit limits, loss limits, session time preferences, and self-exclusion requests you submit through account settings.
3.2 Data Collected Automatically
- Device and technical data: IP address, browser type and version, operating system, device model and identifiers, screen resolution;
- Usage data: Pages visited, session duration, clickstream data, search queries within the Platform, game sessions played, bet amounts, game outcomes;
- Location data: General geographic location derived from IP address, used for compliance purposes (verifying that you are not accessing from a prohibited jurisdiction);
- Cookie data: As described in Section 8 of this Policy.
3.3 Data from Third Parties
- Payment processors: Transaction confirmation data from GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other payment partners;
- KYC verification providers: Identity verification outcomes from licensed third-party KYC service providers;
- Fraud prevention and AML providers: Risk scores and watchlist screening results from anti-money laundering compliance tools;
- PAGCOR and regulatory registries: Self-exclusion list data and player protection notifications from PAGCOR's responsible gaming systems.
| Data Category | Source | Required? |
|---|---|---|
| Name, email, mobile number | You (registration) | Mandatory |
| Date of birth | You (registration) | Mandatory (21+ verification) |
| Government ID copies | You (KYC) | Mandatory (before withdrawal) |
| Payment account details | You + payment processor | Mandatory (for transactions) |
| IP address, device data | Automatic (platform) | Automatic |
| Game history, bet records | Automatic (platform) | Automatic |
| Marketing preferences | You (opt-in) | Optional |
4 How We Use Your Personal Data
raybet uses personal data only for specific, declared purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for processing your personal data are:
4.1 Account Management and Platform Services
To create and maintain your raybet account, authenticate your login sessions, process deposits and withdrawals, display your balance and transaction history, and deliver the gaming services you request.
4.2 Legal Compliance and Regulatory Obligations
raybet is legally required to verify your identity and age under PAGCOR regulations and the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). We process your KYC documents and financial data to comply with these mandatory obligations. This processing is not optional — failure to complete KYC verification will restrict your account's withdrawal functionality.
4.3 Fraud Prevention and Security
To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, bonus abuse, and other illegal or prohibited behaviors on the Platform. This includes automated risk scoring, transaction monitoring, and device fingerprinting.
4.4 Responsible Gaming
To enforce and honor responsible gaming controls you have set (deposit limits, session timers, self-exclusion periods), to monitor for signs of problem gambling, and to comply with PAGCOR's responsible gaming requirements.
4.5 Customer Support
To respond to your support enquiries, resolve disputes, and provide assistance with account issues. Support communications may be recorded for quality assurance and compliance purposes.
4.6 Marketing Communications (Opt-In Only)
Where you have expressly opted in to receive marketing communications, raybet may use your email address and/or mobile number to send promotional offers, bonus notifications, new game announcements, and other marketing materials. You may withdraw your consent at any time by adjusting your marketing preferences in your account settings or by contacting support.
4.7 Platform Improvement and Analytics
To analyse Platform usage patterns, identify technical issues, test new features, and improve the overall user experience. Analytics data is processed in aggregated or pseudonymized form wherever possible.
5 Legal Basis for Processing
Under the Data Privacy Act of 2012, raybet processes your personal data on the following lawful bases:
- Contractual necessity: Processing required to fulfil our contractual obligations to you under the Terms & Conditions — including account management, transaction processing, and game delivery;
- Legal obligation: Processing mandated by Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act itself — such as KYC verification, age verification, and transaction monitoring;
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your data protection rights;
- Consent: Processing for marketing communications and non-essential analytics, which we will only conduct where you have provided freely given, specific, informed, and unambiguous consent — and which you may withdraw at any time.
raybet does not rely on consent as the legal basis for processing that is required by law (such as KYC) or necessary to perform our contract with you (such as processing your deposits). Withdrawing consent for optional processing will not affect the lawfulness of processing already carried out.
6 Sharing Your Personal Data
raybet does not sell your personal data to third parties. We share your data only in the circumstances described below, and only to the extent necessary for the specified purpose.
6.1 Service Providers (Personal Information Processors)
raybet engages trusted third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, InstaPay), identity verification and KYC providers, cloud hosting and infrastructure providers, fraud detection and AML compliance tools, customer support platform providers, and email and SMS communication services. All processors are contractually bound to process your data only as instructed by raybet and in accordance with applicable data protection law.
6.2 Regulatory and Law Enforcement Authorities
raybet will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts where required to do so by applicable Philippine law or pursuant to a valid legal order. raybet will, where legally permitted, notify you of such disclosures.
6.3 Game Providers
Third-party game providers whose games are available on the raybet Platform may receive session data (player ID, bet amounts, game outcomes) strictly necessary to operate the game and verify results. Game providers do not receive your KYC documents, payment account details, or contact information.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of raybet's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify registered players prior to any such transfer and ensure that the acquiring entity is bound by privacy obligations at least as protective as those in this Policy.
Cross-Border Transfers. Some of raybet's service providers may be located outside the Philippines. Where personal data is transferred internationally, raybet ensures that appropriate safeguards are in place — including contractual clauses approved by the National Privacy Commission — to provide a standard of protection equivalent to that under the Data Privacy Act.
7 Data Retention
raybet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory retention obligations, and to resolve disputes or enforce agreements.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR / AML compliance |
| KYC documents | Duration of account + 5 years after closure | AMLA legal requirement |
| Transaction records | Duration of account + 5 years after closure | AMLA / PAGCOR reporting |
| Game history logs | 3 years from game date | Dispute resolution |
| Support communications | 2 years from last interaction | Quality assurance / legal |
| Marketing preferences | Until opt-out or account closure | Consent |
| Technical / access logs | 12 months | Security monitoring |
Upon expiry of the applicable retention period, raybet will securely delete or anonymize personal data in accordance with its data disposal procedures. Data that has been anonymized (such that it can no longer identify you) may be retained indefinitely for analytical purposes.
8 Cookies & Tracking Technologies
raybet uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns. A cookie is a small text file placed on your device by your browser when you visit a website.
8.1 Types of Cookies We Use
- Essential cookies: Strictly necessary for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of essential cookies without ceasing to use the Platform.
- Functional cookies: Remember your preferences such as language settings, display preferences, and last-visited game categories to improve your experience.
- Analytics cookies: Collect aggregated information about how players use the Platform — which pages are visited most often, where users encounter errors, and how navigation flows work. This data helps us improve the Platform.
- Marketing cookies: Used only where you have opted into marketing communications, to track the effectiveness of promotions and ensure you receive relevant offers rather than generic ones.
8.2 Managing Cookies
You can manage non-essential cookies through your browser settings at any time. Most modern browsers allow you to view, block, or delete cookies. Note that blocking certain cookies may affect the functionality of the Platform — for example, disabling session cookies will prevent you from staying logged in. Instructions for managing cookies are available in your browser's help documentation.
9 Security Measures
raybet implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data we process. These measures are designed to protect your data against unauthorized access, accidental loss, destruction, or alteration.
- 256-bit SSL/TLS encryption: All data transmitted between your device and raybet's servers is encrypted using industry-standard SSL/TLS protocols;
- Encrypted data storage: Sensitive personal data, including KYC documents and financial account details, is encrypted at rest using AES-256 encryption;
- Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their accounts. raybet staff accounts with access to personal data require 2FA as mandatory;
- Access controls: Personal data is accessible only to raybet staff and processors who require it to fulfil their designated roles. Access is logged and regularly audited;
- Penetration testing and vulnerability assessments: raybet conducts regular security assessments of the Platform and its infrastructure;
- Incident response: raybet maintains a documented data breach response plan. In the event of a personal data breach that poses a real risk of harm, we will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by NPC Circular No. 16-03.
While raybet takes every reasonable precaution to protect your data, no internet-based system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
10 Your Rights Under Philippine Data Privacy Law
As a Data Subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by raybet. To exercise any of these rights, contact our DPO at with the subject line "Data Subject Rights Request."
Right to Be Informed
You have the right to be informed of the specific purposes for which your personal data is being collected, processed, and used — which is the primary purpose of this Privacy Policy.
Right to Access
You have the right to request a copy of the personal data raybet holds about you, information about how it is being processed, and the identities of any third parties to whom it has been disclosed.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data. For account information updates, you may also directly edit certain fields within your account settings.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that this right is subject to limitations where retention is required by PAGCOR regulations, the Anti-Money Laundering Act, or other applicable Philippine law. Where deletion is not possible due to legal retention obligations, raybet will restrict processing to the minimum necessary for compliance purposes.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though such objections will be assessed on a case-by-case basis against our legal and regulatory obligations.
Right to Data Portability
You have the right to receive a copy of personal data you have provided to raybet in a structured, commonly used, and machine-readable format where technically feasible.
Right to Damages
You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data, in accordance with the Data Privacy Act.
Right to File a Complaint
If you believe that raybet has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. Information on filing complaints is available through the NPC's official channels.
Response Timeframe. raybet will acknowledge data subject rights requests within three (3) business days and provide a substantive response within fifteen (15) business days, or within any other timeframe stipulated by NPC guidelines. Where we are unable to fulfil a request (e.g., due to legal retention obligations), we will explain the reason in writing.
11 Children & Minors
21+ Only. The raybet Platform is strictly for individuals who are 21 years of age or older, as required by PAGCOR regulations. raybet does not knowingly collect personal data from any person under 21 years of age.
If raybet discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void any transactions, and securely delete all personal data related to that individual without retaining it beyond what is required for legal reporting purposes.
If you are a parent or guardian and believe that a minor may have registered an account on raybet, please contact us immediately at so we can take appropriate action.
12 Updates to This Privacy Policy
raybet may update this Privacy Policy from time to time to reflect changes in our data processing practices, new regulatory requirements, or improvements to the Platform. When we make material changes to this Policy, we will notify registered players by email and/or through a prominent notice on the Platform at least seven (7) days before the changes take effect, unless immediate changes are required by law or regulatory directive.
The "Last Updated" date at the top of this Policy will be revised whenever changes are made. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
Previous versions of the Privacy Policy are retained and made available upon request through our DPO for reference purposes.
13 Contact & Data Protection Officer
For any questions, concerns, or requests related to this Privacy Policy or raybet's handling of your personal data, please contact the raybet Data Protection Officer using the details below:
- Email: — include "Data Privacy" in your subject line to ensure your request is routed to the DPO;
- Live Chat: Available 24/7 within your logged-in raybet account. For data privacy matters, the chat agent will escalate to the DPO team;
- Response Time: Acknowledgement within 3 business days; substantive response within 15 business days.
For complaints that cannot be resolved directly with raybet, you may escalate to the National Privacy Commission of the Philippines through their official complaints channel.
Effective Date. This Privacy Policy is effective as of January 1, 2026. It supersedes all prior versions of raybet's Privacy Policy. Players who registered before this date are deemed to have accepted this updated Policy by continuing to use the Platform.
Six Ways Protects Your Privacy
Beyond legal compliance, these are the concrete commitments raybet makes to every Filipino player's personal data.
256-Bit Encryption at All Times
Every byte of data you send to raybet — from your login credentials to your payment details — is protected by bank-grade SSL/TLS encryption in transit and AES-256 encryption at rest. Your data never travels or sits unprotected.
Compliant with Philippine Data Privacy Act
raybet operates under the full scope of Republic Act No. 10173. A registered Data Protection Officer oversees all compliance activities, and you have the legal right to file a complaint with the National Privacy Commission if needed.
We Never Sell Your Data
raybet does not sell, rent, or trade your personal information to advertisers or data brokers. The only third parties who receive your data are those strictly necessary to operate the Platform — and they are contractually bound to protect it.
Marketing is Always Opt-In
raybet will never send you marketing emails or SMS without your explicit prior consent. You can opt in or out at any time through your account settings, with changes taking effect immediately.
Full Access to Your Own Data
You have the legal right to request a complete copy of all personal data raybet holds about you. Submit a data access request to our DPO and receive a structured response within 15 business days, at no charge.
Breach Notification Within 72 Hours
In the unlikely event of a personal data breach posing real risk to players, raybet will notify affected individuals and the National Privacy Commission within 72 hours — as required by NPC Circular No. 16-03.
Your Data. Your Rights.
Now that you know exactly how raybet handles your data, play with complete peace of mind on the Philippines' most trusted PAGCOR-regulated online casino. GCash deposits, instant withdrawals, 1,500+ games. Must be 21 or older.